Knowledge Library

The Universal Postal Union: A Primer for Business on How it Works and Why it Matters.

Direct Mail

This 67-page Report covers the following topics:

  • Introduction

  • What is the UPU and why is someone from a marketing association writing this article?

  • What is the UPU?

  • Mission and Legal Structure of the UPU

  • Mission of the UPU

  • Operational Structure of the UPU

  • Congress

  • Council of Administration

  • Strategic Planning Group

  • Postal Operations Council

  • A Short Description of "How Things Get Done" at the UPU

  • International Bureau

  • Telematics Co-operative and the Postal Technology Center

  • Consultative Committee


Established in 1874, the Universal Postal Union (UPU), with its headquarters in the Swiss capital Berne, is the second oldest international organization worldwide.

With its 191 member countries, the UPU is the primary forum for cooperation between postal sector players. It helps to ensure a truly universal network of up-to-date products and services.


In this way, the organization fulfils an advisory, mediating and liaison role, and provides technical assistance where needed. It sets the rules for international mail exchanges and makes recommendations to stimulate growth in mail, parcel and financial services volumes and improve quality of service for customers.


To learn more about the UPU visit

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