Marketers have often made use of generations as a demographic and psychographic delineator for specifying and describing their target markets. But what exactly is a generation? And why is this understanding useful to marketers?
New study discovers a paparazzi generation
The breakneck speed at which the modern consumer landscape is evolving has spawned the latest Youth focused study from Starcom MediaVest Groups (SMG) Human Experience Centre.
Working with the groups global Human Experience Strategy network and its clients, the study enables South African youth brands to meaningfully sense and respond to their audiences needs, by providing real-time points of view on youth behaviour on a global scale.
Head of Human Experience SMG & Zenith Optimedia Eve Pennington says; The hyper, modern marketplace means its no longer enough to rely on industry tools such as TGI and AMPS.
Its becoming more and more important to delve into primary research that offers real-time insight into the world of our consumers, giving us an opportunity to sense and respond to the way theyre feeling, behaving and sharing, allowing us to offer them brand experiences that are both valuable and meaningful.
Our Human Experience Centres of Learning are all about simple, meaningful, real-time data to contend with the fact that marketers and advertisers are struggling with the deluge of data they face on a daily basis. Our network has therefore put resources behind these centres that consist of dedicated global teams who sift through data for global points of view. The really exciting part is that we can tap into this real-time data and expose our clients to it on an ongoing basis.
Pennington says one of the most valuable aspects of the project is just how scalable the results are given that the HEC projects utilise the insights of 500 digital consumers, across five different countries that represent a mix of emerged and emerging markets. Its therefore able to take both dynamics into account.
In addition, the Youth HEC utilises interesting data gathering mechanisms such as socialising and listening i.e. it monitors youth conversations and digital interactions around key categories and topics and the HEC Youth Lens utilises video ethnography that illustrates key youth behaviour in a video format.
Based on this approach, various aspects of youth culture have come out of the latest research including the phenomenon of Youth Expressionistas. They express themselves through video from shallow interactions where they merely view and comment on posts, all the way to actually producing and editing their own content, be it video spoofs or their original content.
Rather than just creating content for consumption, brands have a unique opportunity to involve Expressionistas by fuelling reaction and interaction with content and driving sharing, inspiring further creation and helping them to manage this content abundance by playing the role of a cultural curator.
Another Youth HEC trend is the Paparazzi Generation. This is a set of individuals who live in a world where everything is recorded every minute of the day and then loaded real-time on to various social media platforms. Theyre always on show and therefore feel pressure to always look their best.
This insight gives brands a great opportunity because while brands are welcome into this world, they are not as present as they could be and plenty of roles exist for them to enable consumer behaviour.
Looking at the longer term picture; Pennington says the Human Experiences initiative forms part of the ongoing evolution by the Starcom MediaVest Group (SMG) from its heritage as a media services company to becoming a Human Experience Company.
The ambition of our next generation role as a Human Experience Company is to consistently design and deliver dynamic brand experiences that unite our clients and their customers, powered by human understanding, says Pennington.
Prepared on behalf of:
The Starcom MediaVest Group
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